1. Information We Collect
We collect various types of information from you when you visit our website, make a purchase, or interact with us. The information we collect falls into the following categories:
a) Personal Information
When you make a purchase or sign up for an account, we collect personal information such as:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (credit/debit card details, etc.)
b) Non-Personal Information
We may collect non-personal information about your interaction with our website, such as:
- IP address
- Browser type and version
- Operating system
- Device type
- Pages viewed and time spent on the site
- Referral URLs (where you came from)
2. How We Use Your Information
We use the information we collect to provide you with the best possible shopping experience. The purposes for which we use your information include, but are not limited to:
- Processing Orders: We use your personal information to process and deliver your orders, as well as to send you order confirmations and updates.
- Customer Support: Your information helps us to respond to your questions, comments, or concerns, and provide customer support.
- Marketing and Promotions: With your consent, we may send you emails about new products, special offers, and other promotional materials.
- Improving Our Services: We analyze non-personal data to better understand how users interact with our website and to improve our products, services, and user experience.
- Fraud Prevention: Your information may be used to prevent fraudulent transactions and monitor for any suspicious activity.
3. Sharing Your Information
Sahasi’s Collection does not sell, rent, or trade your personal information with third parties for their marketing purposes. However, we may share your information with trusted partners in the following circumstances:
- Service Providers: We may share your information with third-party companies that help us with payment processing, shipping, data analysis, and other business operations. These service providers are contractually obligated to handle your data securely and only for the purpose of providing services to Sahasi’s Collection.
- Legal Requirements: We may disclose your information when required to comply with a legal obligation, such as a court order, or to protect our rights, property, or the safety of others.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and track your activity. You can manage or disable cookies through your browser settings, but this may affect the functionality of certain features on our site.
We use cookies for:
- Session Management: To remember your login details and shopping cart.
- Analytics: To track usage and improve our website.
- Marketing: To deliver personalized ads based on your browsing behavior.
5. Data Security
Sahasi’s Collection takes data security seriously. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so while we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: If any of the information we hold is inaccurate or incomplete, you have the right to request corrections.
- Deletion: You can request the deletion of your personal information, subject to legal or contractual obligations.
- Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any promotional email or contacting us directly.
- Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [Insert Contact Information].
7. Retention of Information
We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After this period, your data will be securely deleted or anonymized.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our site, so if you click on a link to another website, please review their privacy policy, as we are not responsible for their practices.
10. Children’s Privacy
Sahasi’s Collection does not knowingly collect or solicit personal information from individuals under the age of 13. If we learn that we have collected personal information from a child under the age of 13 without parental consent, we will delete that information as quickly as possible. If you believe that we may have collected information from a child, please contact us immediately.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:
Sahasi’s Collection
Email: sahasicollection@gmail.com
Phone: +923487956163
Address: Defence View Housing Colony Jaranwala, District Faisalabad